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The Citrix SSL Relay name could not be resolved SSL error 40 September 5, 2011

Posted by Mubarak Ahamed in Known Citrix Issues.
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Error Screenshot:

Resolution:

1.The end user was forced to utilize a proxy server and because the ICA file did not have proxy detection enabled (Proxy Type=Auto)

The web interface at the Hosting side needs to have this enabled, as a workaround the fix can be added to the ica file manually as a once off.

2.Also check both your forward lookup and reverse lookup zones to make sure the entries are correct.

3.Create an entry in the host file on the client devices.

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